Parts Warranty
And Policy Information
Statement of
Limited Warranty for Service Parts and Repair Services –
LIMITED WARRANTY:
Any product, or part thereof, sold by VMC Electric llc, which, under
normal operating conditions in the plant of the original purchaser
thereof, proves defective in material or workmanship within
specified time (one or two year for new products; depending on the
product) from the date of shipment by us, as determined by an
inspection by us, will be repaired or replaced, at our discretion,
free of charge for repair. Customer is responsible for the shipping
costs.
Provided that you promptly send to us notice of the defect and
establish that the product has been properly installed, maintained,
and operated within the limits of rated and normal usage, and that
no factory sealed adjustments have been tampered with or damage has
occurred from contamination; i.e. coolant, any conductive material
such as chips or dust. Not covered - Motors windings that have
failed because of over current conditions that cause sever thermal
deterioration of the insulation which results in an electrical short
and/or “burnt motor”.
VMC Electric llc or agents liability is limited to repair or
replacement of defective parts. Repaired items will carry a 90-day
warranty or until fulfillment of original warranty time; which ever
is greater.
All expressed and implied warranties, including the implied
warranties of merchantability and fitness for a particular purpose
are limited in duration to the warranty period, and no warranties,
whether expressed or implied, will apply after this period.
Under no circumstances shall VMC Electric llc or any of our
affiliates have any liability whatsoever for claims or damages
arising out of the loss of use of any product or part sold to you.
Nor shall we have any liability to yourself or anyone for any
indirect or consequential damages such as injuries to person and
property caused directly or indirectly by the product or part sold
to you, and you agree in accepting our product or part to save us
harmless from any and all such claims or damages that may be
initiated against us by third parties.
Policy Information
CORE RETURNS:
A CORE is defined as a used or broken part, capable of being
repaired at a reasonable cost as determined by VMC Electric llc. A
credit is given to parts specific and defined by us. Upon reception
of part and it is determine by us to be repairable, we will issue a
“Core Credit” for the amount determined at the initial sale of the
replacement product. Core returns not considered repairable by us
with either be returned or destroyed according to the customer’s
instructions.
RESTOCKING:
We cannot receive a return part that has been damaged or in a
condition that makes it unable to resale as originally sold. Parts
being returned must be returned in the same packaging and in the
same condition (as determined by us) as it was originally received.
Parts returned to us that are not under a warranty repair will be
subject to a 10% restock fee or $75, whichever is less. We will
contact the customer to discuss returns considered unusable or
damaged for possible solutions.
SHIPPING:
Customer is responsible for all shipping unless determined by us to
be our fault i.e. the wrong part was shipped.
